How to Support Your Business’s Janitorial Staff or Contractors

office-cleaning

Janitorial services in Hartford are an essential component of your facility and team, even if you’ve hired a commercial cleaning provider to complete these tasks.

Custodians and administrators have many similarities in their duties during the average day. Both arrive at the commercial building with a plan of how the day will go. They’re pulled in different directions to manage emergencies, and each works to restore, improve, and find solutions to unique problems.

Instead of overlooking the supports offered by the janitorial team (often unintentionally), here are some ways to improve their working experiences.

1. Understand the Job Dynamics

Custodial staff often juggle multiple projects simultaneously. They must understand the differences between cleaning and disinfecting while delivering consistent results. Whether it’s a routine assignment or adapting to an emergency repair, they need support from others that doesn’t make their duties harder to complete.

2. Acknowledge the Work Quality

Janitorial services in Hartford can be so consistent that we take them for granted. When you step into a clean bathroom or notice a spotless carpet leading to your office, that outcome was created by commercial cleaning services. Confidence and morale are best friends. If you can recognize when someone does a great job, even as a casual comment, it gives the other person a sense of pride.

3. Promote Teamwide Safety Investments

When you hire a commercial cleaning team to take care of a commercial building, they’ll typically bring in the resources needed to provide a safe environment. It’s still essential to ensure that everyone has access to personal protective equipment (PPE), whether that comes from your contract or a separate investment.

Team training doesn’t always include custodial staff, and administrators don’t always have knowledge of or access to PPE in the workplace. By ensuring investments in training happen all around, a more cohesive workplace develops.

4. Account for Potential Limitations

The demands of a commercial cleaning task are significantly different from general administration. Creating supportive structures for custodial staff helps to account for the potential limitations that could introduce variables in performance.

With changing CDC guidelines for COVID and OSHA requirements to follow in some commercial buildings, there is always a chance that more work could be necessary than there is the capacity to perform it.

5. Cross-Training Opportunities

For those who have internal custodial staff, it helps to cross-train administrators to ensure jobs get done if emergencies happen. Do they know how to handle chemicals correctly? Where are the material safety data sheet (MSDS) binders and resource stations located? Even when you outsource duties to a commercial cleaning agency, it helps for others to know the basics so that the environment is maintainable should an issue occur.

Supporting janitorial staff in Hartford and across the country ensures that a business can keep functioning at its best. It takes a team to keep a building clean and safe to use. By incorporating these ideas into your culture, you’ll find that results are much easier to achieve.